POLICIES

- Return/Exchange Policy

Replacement will be sent in case a defected/faulty/damaged item is shipped. You will be required to send photographic evidence of the defective item either on Whatsapp/DM at instagram or email within 7 days of purchase before any claims can be processed.

There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

 

● Exchange request is made outside the specified time frame.

 

● The product is damaged because of use.

 

● The product has tampered.

 

● Anything is missing from the package including price tags, labels, original packing, freebies, and accessories.

*There will be no return and exchange on sale articles*

- Privacy Policy

LMHA is committed to ensuring that your personal information is used properly and is kept securely. This Privacy Policy explains how we will collect and use your personal information through a website [www.shopatlmha.com]. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information. We will not sell or redistribute your information to anyone.

- What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, contact number, mailing address, credit card information or other details to help you with your experience.

 

- When do we collect information?

 

We collect information from you when you register on our site, place an order, subscribe to updates, leave a message on Customer Service, or enter information on our site.

 

Use and storage of your personal information

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

 

To be able to contact you in the event of any problem with the delivery of your items

 

To process orders and to send information and updates pertaining to orders

 

To be able to send text message notifications of delivery status

 

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested

 

To allow us to better service you in responding to your customer service requests

 

To quickly process your transactions

 

To ask for ratings and reviews of services or products

 

We will only keep your information for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal information will be deleted. Rest assured, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link.